Quality Manager

Reference Number: 531
Location: Columbia, South Carolina, United States

Management Recruiters® of the Lowcountry, LLC. Charleston, SC 29412 843-628-5021 tom@mrlowcountry.com Columbia, SC area Quality Manager – 531 POSITION PURPOSE: Develop, implement, and sustain total quality management systems and procedures for the company’s site, required to assure the delivery of products and services that will satisfy the customers’ requirements. Lead process improvement programs at the site that will make the supplier of choice within their industry. PRINCIPLE ACCOUNTABILITIES: • Influence quality and productivity improvements through involvement in the development of new and improved procedures, process innovations and changes in culture. • Provide direction and coordination for all quality activities and for other related functions that have effect on product or service quality. • Continuously planning for future quality department operations and procedural improvements. • Develop appropriate methods and equipment for use in the quality operations. This includes the development of quality systems for new products and processes as well as continuous improvement in existing products and processes. • Provide statistical consulting and analysis services to all parts of the site, as well as Sales and Product Management. • Direct the efforts to monitor and improve product and process efficiency by providing an independent audit function. • Assure consistency of purchased raw materials by vendor certification, establishment or effective acceptance criteria and product monitoring. • Responsible for serving as liaison between the site and its customers for management review of product performance, long term planning and problem resolution. Serves as location agent to resolve customer problems with product. Evaluate and disposition returned product. • Manage departmental budgets. • Develop quality systems for new product offerings. • Leadership role in ISO9000 certification, which includes leading the quality council that promotes this effort. • Knowledge of computer software and applications including, but not limited to, Microsoft Word, Excel, email and software for statistical analysis. • Liaison with corporate Research and Development activities for new product introductions, modification of existing products and customer complaints. • Work safely and maintain a safe work environment. • Perform all other duties assigned. REQUIRED KNOWLEDGE AND TRAINING: • Bachelor’s Degree minimum, prefer Masters, and minimum of five years of quality supervisory experience. • Excellent verbal and written communication skills required for interface with external and internal customers. • Proven ability to manage multiple projects. • Strong organizational skills required. • Proven ability to provide leadership for direction of the total quality efforts at the site. • Black Belt – Six Sigma experience preferred. Salary is commensurate with experience. This position is available now! Submit your resume for thorough consideration. If you meet the criteria above, you will be contacted for a confidential interview.
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